Privacy Policy
Simple Merchant Solutions LLC, doing business as Simple Pay (“Simple Pay,” “Simple Merchant Solutions,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.
Simple Pay is a trade name/DBA of Simple Merchant Solutions LLC and is not a separate legal entity. References in this Privacy Policy to “Simple Pay” refer to Simple Merchant Solutions LLC d/b/a Simple Pay.
This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit www.simplepaypros.com, communicate with us, request information or a quote, submit information through our website, apply for or receive services through us, or otherwise interact with Simple Merchant Solutions LLC d/b/a Simple Pay.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect information including:
– Your name
– Business or company name
– Business address
– Mailing address
– Email address
– Telephone number
– Information submitted through contact, quote, referral, or lead forms
– Information regarding your business and payment-processing needs
– Information about products or services in which you have expressed interest
– Communications you have with us
– Device and browser information
– IP address
– Website usage and interaction information
– Cookie and similar technology information
– Information you voluntarily provide to us
If you choose to apply for merchant services, payment processing, point-of-sale services, equipment, financing, or related products or services, additional information may be required.
Depending on the service requested, this information may include business ownership information, identification information, tax identification information, banking information, financial information, processing history, estimated processing volume, transaction information, or other information required for underwriting, identity verification, fraud prevention, account establishment, or regulatory compliance.
Such information may be collected by Simple Merchant Solutions LLC and/or directly by the payment processors, acquiring banks, financial institutions, technology providers, underwriting providers, or other third parties involved in providing the requested services.
2. HOW WE COLLECT INFORMATION
We may collect information:
– Directly from you
– Through forms submitted on our website
– Through telephone, email, text message, or other communications
– Through merchant applications or service requests
– Through our business partners and service providers
– Automatically when you use our website
– Through cookies and similar technologies
– Through payment processors, point-of-sale providers, financial institutions, or other companies involved in providing services to you, where permitted
3. HOW WE USE INFORMATION
We may use information we collect to:
– Respond to inquiries
– Contact prospective and existing customers
– Provide information regarding our products and services
– Prepare quotes, proposals, or pricing information
– Assist businesses with merchant-services applications
– Facilitate payment-processing services
– Facilitate point-of-sale products and services
– Provide equipment, software, or related services
– Submit information to processors, acquiring banks, financial institutions, or other providers when necessary to establish or service an account
– Communicate regarding applications, accounts, products, or services
– Provide customer service and technical assistance
– Maintain customer and business records
– Improve our website, products, and services
– Understand website traffic and usage
– Perform analytics
– Detect, investigate, and prevent fraud, misuse, or security incidents
– Protect our business, customers, partners, and service providers
– Meet legal, contractual, regulatory, underwriting, and compliance requirements
– Communicate about products, services, promotions, updates, or opportunities that may be relevant to you where permitted by applicable law
4. MERCHANT SERVICES AND THIRD-PARTY PROVIDERS
Simple Merchant Solutions LLC d/b/a Simple Pay provides and facilitates access to merchant-services, payment-processing, point-of-sale, technology, equipment, and related business solutions.
Depending on the products or services selected, Simple Pay may work with third-party:
– Payment processors
– Merchant acquirers
– Sponsoring or acquiring banks
– Financial institutions
– Payment networks
– Point-of-sale providers
– Software providers
– Equipment providers
– Gateway providers
– Underwriting providers
– Identity-verification providers
– Fraud-prevention providers
– Customer-service providers
– Technology and communications providers
– Other companies involved in providing merchant services
Information may be transmitted to these third parties when reasonably necessary to evaluate an application, establish an account, provide requested products or services, perform underwriting, verify identity, prevent fraud, provide customer support, comply with applicable requirements, or maintain an existing business relationship.
Third-party providers may maintain their own privacy policies, terms, security practices, and data-retention policies.
When information is collected directly by a third party, that third party’s privacy policy and terms may also apply.
5. HOW WE MAY SHARE INFORMATION
We may share or disclose information with companies and organizations that assist us in operating our business or providing requested services.
These may include:
– Payment processors
– Acquiring banks and financial institutions
– Payment networks
– Point-of-sale companies
– Software and technology providers
– Payment gateway providers
– Equipment providers
– Underwriting and identity-verification providers
– Fraud-prevention and security providers
– Customer relationship management providers
– Website hosting providers
– Email and communications providers
– Analytics providers
– Professional advisers, including attorneys, accountants, and consultants
– Government authorities or other parties when disclosure is required or permitted by law
We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, legal process, regulatory request, or contractual obligation.
Information may also be disclosed when reasonably necessary to protect the rights, property, security, or integrity of Simple Merchant Solutions LLC, our customers, service providers, partners, or others.
6. SALE OF PERSONAL INFORMATION
Simple Merchant Solutions LLC does not sell personal information for monetary compensation as part of its ordinary business operations.
Information may be shared with payment processors, banks, financial institutions, technology providers, point-of-sale providers, service providers, and other third parties when reasonably necessary to provide, facilitate, support, or maintain products or services requested by you or your business.
7. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies, analytics technologies, pixels, tags, or similar technologies.
These technologies may be used to:
– Operate and secure our website
– Understand website usage
– Measure website performance
– Remember visitor preferences
– Improve our website
– Understand how visitors found our website
– Measure marketing effectiveness
– Support advertising or marketing activities where applicable
Information collected through these technologies may include IP address, browser type, device information, operating system, referring website, pages viewed, time spent on pages, approximate geographic information derived from an IP address, and interactions with our website.
You may be able to control certain cookies through your browser settings or through privacy or cookie controls made available on our website.
Disabling certain cookies may affect the functionality of portions of the website.
8. GODADDY AND WEBSITE HOSTING
Our website, www.simplepaypros.com, is hosted or operated using services provided by GoDaddy.
GoDaddy may process certain information in connection with hosting, operating, securing, analyzing, and delivering our website and related services.
GoDaddy’s collection and processing of information may also be subject to GoDaddy’s own privacy notices, policies, and terms.
9. THIRD-PARTY WEBSITES AND LINKS
Our website may contain links to websites, applications, merchant applications, products, or services operated by third parties.
Simple Merchant Solutions LLC does not control and is not responsible for the privacy practices, security practices, content, terms, or operation of third-party websites or services.
We encourage users to review the applicable privacy policy and terms of any third-party website or service before providing personal or financial information.
10. DATA SECURITY
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
Where appropriate, we also rely upon the security measures of processors, financial institutions, hosting providers, and other service providers that process information in connection with the services they provide.
However, no Internet transmission, computer system, electronic storage system, or security measure can be guaranteed to be completely secure.
Accordingly, Simple Merchant Solutions LLC cannot guarantee the absolute security of information transmitted to or through our website or services.
11. PAYMENT CARD INFORMATION
Simple Pay provides or facilitates access to payment-processing products and services. Payment card transactions may be processed through third-party processors, acquiring banks, payment networks, gateways, and technology providers.
The processing, transmission, and storage of payment card information may therefore be subject to the security requirements, privacy practices, and contractual terms of those providers and applicable payment networks.
Nothing in this Privacy Policy should be interpreted as representing that Simple Merchant Solutions LLC independently operates every system involved in processing, transmitting, or storing merchant or cardholder payment information.
12. DATA RETENTION
We may retain personal and business information for as long as reasonably necessary to:
– Provide requested services
– Maintain customer and business records
– Maintain an existing business relationship
– Fulfill contractual obligations
– Meet regulatory or compliance requirements
– Maintain accounting and tax records
– Prevent fraud
– Resolve disputes
– Enforce agreements
– Protect legal rights
– Comply with applicable laws
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable practices and obligations.
13. EMAIL, TELEPHONE, AND MARKETING COMMUNICATIONS
If you provide us with contact information, we may use that information to respond to your request and communicate with you about Simple Pay products or services where permitted by applicable law.
You may request that we stop sending promotional email communications by using an unsubscribe mechanism when one is provided or by contacting us.
Requests to stop promotional communications will not necessarily prevent us from sending non-promotional communications concerning an existing account, merchant application, service request, transaction, security issue, contractual obligation, or other existing business relationship.
14. TEXT MESSAGES
If you voluntarily provide a mobile telephone number and consent to receive text messages from us, we may use text messaging to communicate regarding inquiries, appointments, applications, customer service, account matters, or other communications for which you have provided appropriate consent.
Message and data rates may apply depending on your wireless carrier and plan.
Consent to receive marketing text messages, where applicable, is not a condition of purchasing products or services.
You may opt out of applicable text communications by replying STOP, where supported, or by contacting us.
Mobile information and text-message consent information will not be sold for monetary compensation.
15. CHILDREN’S PRIVACY
Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.
We do not knowingly seek to collect personal information from children under 13 through our website.
If we become aware that personal information from a child under 13 has been collected in circumstances where it should not have been, we may take reasonable steps to delete the information.
16. PRIVACY RIGHTS AND REQUESTS
Depending on your state of residence and applicable law, you may have certain rights concerning your personal information.
These rights may include the ability to request:
– Access to certain personal information
– Correction of inaccurate personal information
– Deletion of certain personal information
– Information regarding certain uses or disclosures of personal information
– Other rights provided under applicable privacy law
Privacy rights vary by jurisdiction, and not every right or request applies in every situation.
Certain information may also be retained or excluded from a request where permitted or required by applicable law, contractual obligations, fraud-prevention requirements, financial-services requirements, regulatory requirements, or other legitimate purposes.
We may need to verify your identity before processing certain privacy requests.
Privacy requests can be submitted using the contact information provided below.
17. LEGAL AND REGULATORY DISCLOSURES
We may use, retain, or disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, contractual requirements, financial-services requirements, payment-network requirements, regulatory obligations, or requests from government authorities.
We may also use or disclose information when reasonably necessary to investigate fraud, security incidents, unlawful activity, or violations of applicable agreements.
18. BUSINESS TRANSFERS
If Simple Merchant Solutions LLC is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction where permitted by law.
Any successor organization may continue to use information in accordance with applicable law and the privacy commitments associated with the transferred information.
19. CHANGES TO THIS PRIVACY POLICY
Simple Merchant Solutions LLC may update this Privacy Policy periodically to reflect changes to our business, website, products, services, technology, service providers, or applicable legal requirements.
When material changes are made, we may update the “Last Updated” date appearing at the beginning of this Privacy Policy and take other steps where required by applicable law.
We encourage visitors to periodically review this Privacy Policy.
20. CONTACT INFORMATION
Questions, concerns, or requests regarding this Privacy Policy or our privacy practices may be directed to:
Simple Merchant Solutions LLC
d/b/a Simple Pay
9696 Britton Hwy
Tecumseh, MI 49286
Phone: 517-260-1674
Email: Ryan@simplepaypros.com
Website: www.simplepaypros.com
BUSINESS IDENTITY NOTICE
Simple Pay is a trade name/DBA of Simple Merchant Solutions LLC. Simple Pay is not a separate legal entity from Simple Merchant Solutions LLC.
All references on this website to “Simple Pay,” “we,” “us,” or “our,” where applicable, refer to Simple Merchant Solutions LLC d/b/a Simple Pay unless expressly stated otherwise.
© 2026 Simple Merchant Solutions LLC d/b/a Simple Pay. All Rights Reserved.